Essential skills: The candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role. It is critical that the candidate demonstrate the ability to: Adopt a non-judgemental and accepting attitude when working with individuals in regard to physical and sexual health and wellness Work effectively with individuals, their identified social networks, colleagues, supervisors and other services/agencies Adhere to own work role and responsibilities Recognise the correlations and causal relationships between mental illness and related physical health problems Support individuals to communicate effectively with health and care providers Seek and respond to individual preferences regarding information sharing Support the right to individual decision making and personal choice; regarding physical and sexual health and wellbeing Promote activities towards the autonomous achievement of fully self-directed physical and sexual health and wellbeing Assist individuals to respond to potentially serious diagnosis enabling them to process emotional and other consequences Provide an appropriate response within job role requirements when individuals seek information about medication and other treatments Follow organisation’s policies and protocols Apply basic problem solving skills to resolve problems within organisation protocols Apply reading and writing skills required to fulfil work role in a safe manner and as specified by the organisation/service: this requires a level of skill that enables the worker to follow work-related instructions and directions and the ability to seek clarification and comments from supervisors industry work roles will require a literacy level that will enable workers to interpret international safety signs, and complete workplace forms and records where necessary Apply oral communication skills required to fulfil work role in a safe manner and as specified by the organisation: this requires a level of skill and ability to follow work-related instructions and directions and to seek clarification and comments from supervisors, individuals and colleagues Apply verbal and non-verbal communication skills: industry work roles will require effective verbal and non-verbal communication skills to ask questions, clarify understanding and meaning, recognise and interpret non-verbal cues, adapt communication styles to meet specific needs, provide information and express encouragement and support including active listening and empathy |